Privacy Policy

Effective Date: 21/06/2024

Welcome to Johnston Dentists (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website https://www.johnstondentists.co.uk and avail our services. This policy also describes your rights under the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

1. Information We Collect

Personal Data

When you use our services, we may collect the following personal data:

  • Contact Information: Full name, email address, and phone number.

How We Collect Data

We collect data in the following ways:

  • Direct Interactions: Filling out forms on our website, in our clinic, or through correspondence by phone, email, or otherwise.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To Provide Dental Services: To manage your dental care and treatment.
  • To Communicate: To contact you regarding your appointments, treatments, and administrative matters.
  • To Improve Our Services: To improve our website and services based on your feedback.
  • Marketing: To send you newsletters, promotions, and updates about our services (with your consent).
  • Legal Compliance: To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with:

  • Dental Professionals: Dental nurses, receptionists, and dentists at our clinic or other clinics involved in your treatment.
  • Service Providers: Third-party service providers who perform functions on our behalf, such as IT support and payment processing.
  • Legal Authorities: If required by law or to protect the rights, property, or safety of Johnston Dentists, our patients, or others.

4. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, and disclosure. These measures include encryption, access controls, and secure storage systems.

5. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: The right to request access to your personal data.
  • Rectification: The right to request correction of inaccurate or incomplete data.
  • Erasure: The right to request deletion of your personal data, subject to legal requirements.
  • Restriction: The right to request the restriction of processing your personal data.
  • Data Portability: The right to request the transfer of your data to another service provider.
  • Objection: The right to object to the processing of your personal data for direct marketing purposes.

To exercise these rights, please contact us at johnstondentistscoleraine@gmail.com or call us at 028 70343151.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please review this policy periodically for any updates.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Johnston Dentists
14 Railway Road,
Coleraine, BT52 1PD,
United Kingdom
Email: johnstondentistscoleraine@gmail.com
Phone: 028 70343151

Thank you for trusting Johnston Dentists with your dental care.

Out of hours & Weekends/Holidays

Email us or leave a message on our answering machine and one of our team members will get back to you.
 
Please note this is not monitored 24hrs a day and is checked on weekends and bank holidays from 9am to 12pm.
 
Dental emergencies involving SEVERE PAIN, SWELLING, BLEEDING OR TRAUMA please phone our surgery at 9am to discuss with our reception team.
 
Please do leave a voicemail if your call is not answered.
 
We will call you back and discuss your problem.
 
If your query is not urgent please feel free to email us.
 
Our phone number: 02870343151